Frequently Asked Questions

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1. What is Lorrid?

Lorrid is a UK-based online fashion store offering stylish and affordable clothing, shoes, and accessories for men and women. Our goal is to make everyday fashion simple, trendy, and accessible.

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2. Are your products high quality?

Yes! All our items are carefully selected to ensure quality, comfort, and modern UK style. We work with trusted suppliers to bring you fashion that lasts.

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3. Where do you ship?

We currently ship across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

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4. How long does delivery take?

📦 You’ll receive a tracking link once your order has been dispatched.

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5. What packaging do you use?

We package all items securely to ensure they arrive in perfect condition. Wherever possible, we use recyclable or eco-conscious packaging materials.

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6. Do you accept returns?

Yes. We offer a 30-day return policy on most unused items in their original packaging. Please see our Returns & Refunds page for full details.

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7. How can I track my order?

Once dispatched, you’ll receive a confirmation email with a tracking link so you can follow your parcel every step of the way.

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8. Are your products ethically sourced?

Absolutely. We work only with suppliers who meet ethical and quality standards in both manufacturing and materials.

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9. Do you offer bulk or wholesale orders?

Yes! If you're interested in bulk or wholesale purchases, please email us at support@lorrid.co.uk for tailored pricing.

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10. How can I contact your team?

You can contact us via:
📧 Email: support@lorrid.co.uk
📞 Phone: +447848154776
📍 Address: 5 Redcliffe Gardens, London SW10 9BG, UK

We aim to respond to all enquiries within 24 hours (Mon–Fri).