Frequently Asked Questions (FAQ)

1. Where do you ship?

We currently ship only within the United Kingdom.

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2. How long does delivery take?

Our standard delivery time is:

• 5–10 Business Days

Orders are usually processed within 1–2 business days before dispatch.

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3. Is shipping free?

Yes. We offer Free Standard Shipping on all UK orders.

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4. How can I track my order?

Once your order is dispatched, you will receive a confirmation email with shipping details. If tracking is available, it will be included in that email.

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5. Can I change or cancel my order?

If your order has not been processed or dispatched yet, you may request a change or cancellation by contacting our support team as soon as possible.

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6. What is your return policy?

We offer returns within our return policy period. Please refer to our Return & Refund Policy page for full details.

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7. What payment methods do you accept?

We accept major secure payment methods available at checkout, including debit and credit cards.

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8. How can I contact customer support?

You can contact us via:

📧 Email: support@lorrid.co.uk
📞 Phone: +44 7988 528915

We aim to respond within 24–48 business hours.

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9. Are your products original and high quality?

Yes. We focus on providing quality men’s footwear designed for comfort, durability, and modern style.